Withdrawal PDF generator module

All online stores must allow their customers to exercise the right of withdrawal, that is, to return those products that they may not want, within the period established by law.

Compatible with Prestashop v1.6 or v1.7

Tax included


    We accept Visa, MasterCard and American Express.


    The best choice for high quality at good prices.

Prestashop Withdrawal Form

In order to exercise this right, the legislation itself (General Law for the Defense of Consumers and Users) in its Annex 1, gives a text template model. This module conforms to the template offered by the legislation.

What does the module provide?

To you

  • Comply with LSSI Regulations
  • Transparency with your clients
  • Avoid Penalties

To your customers

  • Product return protocol
  • Legal Guarantees
  • Confidence in your Purchases


The procedure is simple, and you only need the compressed file of the module.
Even so, it is necessary to meet some minimum requirements to guarantee the functioning of the module:

  • For Prestashop version 1.6
  • For Prestashop version 1.7
  • Administrator accounts in the backoffice with module installation permissions.


The module has a very simple configuration interface. For the correct configuration, you only have to fill in the information of your business in the box "At the attention of".

Once this is done, the PDF document will be generated whenever the URL indicated at the top of the page is accessed. You must create a link to said document from your "General purchase conditions" section (or "General contracting conditions"), as well as from the "Shipping and returns" section, if any, on your website.


Desistimiento Prestashop

Specific References

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